Contact Us
We'd love to hear from you. Reach out to start your journey toward better financial management.
How to Reach Us
Whether you have questions about our services, want to schedule a consultation, or simply need some initial guidance, we're here to help. Our team responds to all enquiries within one business day.
Office Address
Frost-Shock Financial Management
47 Castle Gate
Nottingham
NG1 7AP
United Kingdom
Office Hours
Monday to Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM (by appointment)
Sunday: Closed
About Our Office
Our Nottingham office is situated in a historic building in the heart of the city's business district. We've created a welcoming, confidential environment where clients feel comfortable discussing their financial matters.
The office features private meeting rooms where you can speak openly about your financial situation without concern. We've deliberately avoided the sterile corporate atmosphere common to financial services, opting instead for a space that feels approachable and human.
Tea, coffee, and refreshments are always available during consultations. We find that important financial conversations go better when everyone is comfortable and relaxed.
Directions to Our Office
By Public Transport
Our office is a 10-minute walk from Nottingham Railway Station. Exit the station onto Carrington Street and head north toward the city centre. Turn right onto Castle Gate, and you'll find us at number 47.
Several bus routes stop nearby on Maid Marian Way. The closest stops are served by routes 1, 5, 6, and 10. From the bus stop, it's a 3-minute walk to our office.
The Nottingham Express Transit (NET) tram stops at Nottingham Station and Old Market Square, both within walking distance of our office.
By Car
We're located near the junction of Castle Gate and Maid Marian Way. The closest car parks are the Maid Marian Way Car Park (3-minute walk) and the Broadmarsh Centre Car Park (5-minute walk).
Limited on-street parking is available on nearby residential streets, though we recommend using the car parks for longer consultations.
If you require disabled parking, please let us know in advance and we can advise on the closest accessible spaces.
Company Information
Frost-Shock Financial Management is a trading name of Frost-Shock Ltd, a company registered in England and Wales.
Company Registration Number: 09847362
Registered Office: 47 Castle Gate, Nottingham, NG1 7AP
VAT Registration Number: GB 298 4751 38
ICO Registration: ZA847291
Contact FAQs
We respond to all email enquiries within one business day. If you contact us during office hours, you'll often hear back the same day. We prioritise quick, helpful responses because we know financial concerns can be stressful.
While we welcome visitors, we strongly recommend booking an appointment to ensure a team member is available to meet with you. Drop-in visits may result in waiting if all advisers are with clients. A quick email can usually secure you a slot within a few days.
Yes, we offer video consultations for clients who cannot visit our Nottingham office. This service extends our reach throughout the East Midlands and beyond. Video sessions are conducted via secure platforms that protect your privacy and confidentiality.
A brief description of your situation and what you're hoping to achieve helps us prepare for our conversation. You don't need to share detailed financial information in your first message. Simply letting us know whether you're an individual or business, and what type of support you're looking for, gives us a good starting point.
Yes, several car parks are within a short walk of our office. The Maid Marian Way Car Park and Broadmarsh Centre Car Park are the closest options. We can validate parking for consultations lasting over an hour at selected car parks.
Our office has step-free access from the street and an accessible toilet facility. If you have specific accessibility requirements, please let us know in advance so we can ensure everything is prepared for your visit.
Your First Visit
We understand that reaching out about financial matters can feel daunting. Many clients tell us they put off seeking help for months or even years. We want you to know that there's no judgement here, only support.
When you arrive, you'll be greeted by our reception team and offered refreshments. Your adviser will then meet with you in a private consultation room where everything discussed remains completely confidential.
Initial consultations typically last 30-45 minutes and focus on understanding your situation and goals. There's no obligation to proceed with any services, and no sales pressure. We simply want to understand how we might help.
Take the First Step
Email us today to start a conversation about your financial future. We're looking forward to hearing from you.
Send Us an Email